Salesforce Certification

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  1. Hi,

    I have a delegated approver to approve the custom object record in the absence of an actual approver. Once the Submit for Approval button is clicked, the delegated approver gets the email alert with the url to the custom object record, but when he access that record from the approval email alert, he is getting an Insufficient privilege error.

    Here, Delegated appover is not an queue member for this record to approve/ reject, but however the actual approver is able to approve/reject since he is the queue member.

    How can I make the record visible for the delegated approver to approve/reject the record?

    Is there a way for the Delegated approver to approve via email?