Santa Force is Coming to Town

Introduction

This post comes all the way from Lapland, from the workshop of Santa Force. a long time Salesforce user. This Salesforce instance has received some enhancements to help with the unique problems of this unique non-profit, which we’ll take a closer look at.

Customisations

There are a few additional fields on user, which don’t necessarily make a lot of sense when viewed in isolation:

However, they are vital for a formula field :

 

 

So as you can see, you’d better watch out, not pout and not cry. This might seem an odd requirement, but the help text tells you why:

 

 

 

On to Santa Force now, he’s making a list view. The elves created one a few days ago, but there’s some issues with it - the name doesn’t look right and there’s a few fields missing.

 

 

Santa Force clones the list view, renames it and adds the required fields:

 

 

This is much better - he’s making a list view, he’s checked it twice and can now see who has been naughty or nice.

 

There’s also a process builder that works off another custom field on the contact record - a checkbox field labelled Asleep?

 

 

So Santa Force knows if you are sleeping, and knows if you are awake, because it is posted to his chatter feed:

 

 

Finally, there’s one more field on contact - Goodness.  Santa Force can look at this field and determine if you’ve been good or bad - there’s also some useful help text that will guide a contact’s behaviour if they view this though the community.

 

 

Why?

The key question is what is all this information being gathered for? Checking the calendar, we can see that it’s for an event scheduled for 24th December:

 

 

As you can see, Santa Force is Coming to Town!

Happy Christmas everyone and thanks for reading the Bob Buzzard Blog.

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